When you use bingo game, certain information comes to us. This page explains clearly where that information goes, how it's used, and how long we keep it — no jargon, no fine print, just straight answers.
Bingo game respects your privacy. This policy explains how your data is handled. If you have any questions, contact us at support@bingogame.site.
Various types of information reach us when you create an account or use our services on bingo game. Understanding each category separately helps you know exactly what we record.
| Data type | Example | Mandatory? |
|---|---|---|
| Identity information | Full name, date of birth, national ID number | Yes (for KYC) |
| Contact Information | Email address, phone number | Yes |
| Financial Information | Mobile banking number, transaction history | Yes (for payments) |
| Usage Information | Betting history, login times, session duration | Automatic |
| Device information | IP address, browser type, operating system | Automatic |
| Location data | Country, city (estimated from IP) | Automatic |
Bingo game does not collect any information beyond what is listed above. We hold no data that you have not voluntarily provided or that has not been generated naturally through your device or usage.
Bingo game collects information in three main ways. The first is what you provide directly — through registration forms, payment details, or when contacting support. You have full control over this category of information.
Second, automatically collected data — when you browse the platform, your browser, device, and network details are recorded on our servers. This happens on every website and is a normal part of how platforms operate.
Third, information that comes through payment processors — when you transact via bKash or Nagad, we receive transaction confirmation details from the respective service. However, your mobile banking PIN or password is never transmitted to us or stored.
Bingo game uses your information only for specific, defined purposes — nothing beyond that. Each use case is explained in detail below.
Used to verify your identity, keep your account secure, and deliver our services.
Financial information is used to process deposits and withdrawals smoothly.
Device and behavioral data are analyzed to detect and prevent fraud and unauthorized access.
Your account history may be reviewed to help us understand and resolve your issue quickly.
Your usage patterns are analyzed to send you bonuses and promotions relevant to your preferences.
Information required to comply with anti-money laundering regulations and licensing requirements is retained accordingly.
Your data is never sold to serve you ads. bingo game does not use your data for any other commercial purpose.
Bingo game does not sell your information to third parties — that is a core principle. However, limited data sharing with trusted parties is necessary to operate our services.
Payment Processor: Necessary data is shared with bKash, Nagad, or the relevant payment gateway to process your transactions. These parties follow their own privacy policies and may not use your information beyond providing their services.
Technology provider: Certain cloud hosting and security services are required to keep the platform running. These providers operate under contract with bingo game and may only use your information within the scope of that agreement.
Regulatory authority: We may be required to share information in response to lawful requests from our licensing authority or law enforcement agencies. In such cases, we provide only the minimum information required.
Your information is never shared with anyone outside these three categories. bingo game does not sell or pass your data to any marketing company, data broker, or advertiser.
Bingo game does not hold your data for longer than necessary. All data for active accounts is retained while the account remains open. Even after an account is closed, certain data may need to be kept for a defined period due to legal obligations.
Financial transaction records are generally retained for five to seven years, in line with international anti-money laundering regulations. Routine usage data is deleted well before that, once the account is closed.
Technical log files (server logs) are typically retained for 3 to 6 months. They are used for security monitoring and troubleshooting, and are automatically deleted once that period expires.
Bingo game uses cookies — small text files stored in your browser. They improve your experience on the platform and save you the hassle of logging in every time.
Essential cookies bingo game cannot function without these — they remember your login status, session security, and language preferences. They cannot be disabled, as doing so would prevent the platform from working properly.
Analytics Cookies This helps us understand which parts of the platform are used most. The data is fully anonymized and used solely for product improvement.
You can disable analytics and preference cookies through your browser settings. However, some features may become limited as a result.
As a bingo game user, you have a clear set of rights regarding your personal data. Contact support if you wish to exercise any of them.
You can find out exactly what information bingo game holds about you. A copy is typically provided within 30 days of your request.
You can request a correction if any of the information we hold about you is inaccurate.
Upon closing your account, you can request deletion of any data we are not legally required to retain.
You can request that your information not be used for specific purposes.
You can request a copy of your data in a structured, commonly used, and machine-readable format.
To exercise any of these rights, email us at support@bingogame.site. We may need to verify your identity before processing your request.
Bingo game uses industry-leading technology to protect your data. Keeping your information truly secure is our responsibility — not just a box to tick.
All data transmissions are protected with 256-bit SSL encryption, meaning everything exchanged between your browser and our servers cannot be read by third parties. Payment information is stored on our servers in compliance with PCI DSS standards.
Our server security infrastructure includes firewalls, intrusion detection systems, and regular security audits. Unusual login attempts or suspicious transactions are automatically detected and blocked.
Only bingo game employees who need access to your information as part of their role can view it. All staff are bound by confidentiality agreements and trained in data security.
Bingo game will never ask for your password via email or phone. If anyone requests this, it may be a phishing attempt — please notify us immediately.
Bingo game strictly does not serve anyone under the age of 18. Alongside this policy, protecting the privacy of minors is equally important to us.
We do not knowingly collect information from minors. If an account verification reveals that a user is under 18, the account is immediately closed and all associated data is securely deleted.
If a parent or guardian believes their child has created an account on bingo game, please contact us immediately at support@bingogame.site.
Bingo game's Privacy Policy may be updated over time — changes in technology, evolving regulations, or service expansions may all prompt revisions.
For significant changes, you will be notified at your registered email address and a notice will appear on the platform dashboard. Minor wording corrections will only result in an update to this page.
Continuing to use bingo game after any changes have been made means you accept the updated policy. The date of the latest update will always be shown at the top of this page.
For any questions regarding this Privacy Policy, contact us directly at support@bingogame.site. We aim to respond in English and typically reply within 24 hours.
Why bingo game Stands Apart in Protecting Your Data
Bingo game has never sold your information to advertisers or data brokers, and never will. This is simply not part of our business model.
Every transaction and piece of personal information is protected with 256-bit SSL encryption — the same standard used in online banking.
We explain everything in plain language instead of complicated legal jargon. What you read is exactly what applies—no hidden terms.
You can request to view, correct, or delete your data at any time. bingo game is legally required to act on such requests.
Beyond legal obligations, bingo game does not retain your information longer than necessary. Once the retention period ends, data is securely deleted.
For any privacy concerns, you can speak directly with our support team. Get straightforward answers without any complicated procedures.
Answers to common questions about using bingo game
Bingo game takes your privacy seriously. Join with confidence and enjoy your favourite games in a safe, secure environment.